FACE.IT is a personalized facial care system for men.
For 14 weeks, my team was tasked to redesign the facial care routine for men who are busy global business travelers.
FACE.IT is a customizable facial care system for men complete with a dispenser, a camera that scans the face, and a mobile app that sets a personalized recipe daily based on data of the user’s skin and weather conditions.
Leah Demeter, graphic designer
Fred Tsai, product designer
Yenju Lai, product designer
facial care platform
The five components that complete the facial care system are:
1. Smart Camera: scans the face
2. Dispenser: dispenses the solution
3. Cartridges: mailed monthly
4. TSA-friendly Container: carry on-the-go
5. Mobile app: controls the device
The user uses the mobile app to create personalized recipes by factoring in the user's specific skin condition and geographical data for local weather conditions.
How the System Works
Our team conducted six interviews to better understand what it is like living with a hearing loss.
Identifying User Needs
Users want to control the situation without being intrusive.
It is difficult to be mobile with the current captioning equipment.
It is difficult to build personal relationships with the captioners following the user around.
Empower the user's confidence and independence.
Gaining User Empathy:
The Earplug Experiment
Since I am profoundly deaf, most people don't realize how difficult it is to have a hearing loss on a day-to-day basis. My teammates went through an entire day at school wearing earplugs to better understand what it is like to experience social situations with a hearing loss.
My teammates had to ask people to repeat what they said often.
Voice Volume Unawareness
They were unaware of the volume of their own voices.
They felt distant from others because they could not hear people speaking more than a few feet away.
We did all brainstorming, ideation, and prototyping as a group for long hours outside of class. We did sketching on large pieces of butcher paper which allowed us to see and discuss our sketches and build on each other's ideas.